Welcome to Help Center

Frequently Asked Questions

• What is the difference between z-weave Free and z-weave Pro?

  Question What is the difference between z-weave Free and z-weave Pro?   Answer Both the Free and Pro versions of z-weave offer the same capabi...

• How do I solve the problem when the program stops working after an update?

  Question How do I solve the problem when the program stops working after an update?   Answer First, please check your system information. You ...

• Can I get a refund for my z-weave subscription?

  QuestionCan I get a refund for my z-weave subscription? AnswerYes, refunds are available under limited conditions. Monthly plan: Full refund ...

• What types of fabric files does z-weave support?

  QuestionWhat types of fabric files does z-weave support? Answerz-weave supports jpeg, jpg, png, tif, tiff, bmp, u3m, u3ma, xtex, sbsar as fabr...